· Support Materials
o WIN Voice Mail, installed before 1999
§ Record Greeting Pre-1999
§
1. Press ICM then Dial pilot number to voice mail_______
2. Press the # Button
3. Dial Mailbox number (usually the same as extension)
4. Press 0 (Zero)
5. The press 4
6. The press 5 to listen or press 7 to record.
§ Record Main Greeting Pre-1999
§
Part I
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1. Press ICM and dial main number to voice mail.
2. During the recording Press #10. (and password if needed)
3. After the voice mail start to speak press 72
4. Then press 9
5. Then press 811 for Day message or 812 for Night when the voice mail ask for
mailbox number.
6. Then listen to prompt and follow instructions.
§
Part II
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1. Press ICM and dial main number to voice mail.
2. During the recording Press #10.(and password if needed).
3. After the voice mail start to speak press 72
4. Then press 4
5. Then press 811 for Day message or 812 for Night when the voice mail ask for
mailbox number.
6. Then listen to prompt and follow instructions.
o WIN Voice Mail, installed after 1999
§ Voice Mail Setup
§
1. Press the Button labeled Voice Mail, then enter password or
press ICM dial pilot voice mail number , then press #, then follow prompts.
then press 2 after the voice mail system begin to speak, then listen to the
prompt and follow directions to record your name, your greeting and to set up
your name in the directory.
2. To retrieve your messages from within: Press button labeled voice mail: then
enter voice mail password and follow the directions .
3. To retrieve your messages from outside: Dial main number, After the Auto
attendant answer , or after being transferred to the auto attendant, Dial 9
then follow the prompts.
§ Administrative Procedures
§
TO RECORD THE MAIN GREETING:
Press ICM button and dial main number to voice mail___________.
a voice
Then Dial *900 Then enter password 1234 (Ignore the voice giving you the
product version)
Then dial *10000(day greeting) or *10010(night greeting)
Start speaking after you hear the tone and press the # button when finished.
§ Reset The Password
§
1. Dial pilot extension of voice mail.
2. After voice answer dial *900 and enter password (1234)
3. Then dial*570-Mailbox number then # and hangup
o WIN Phone System Quick Reference Guide
§ Conference
§
Conference
1. To make a conference you must first establish a call to the first party that
will be involved in the conference.
2. Then press the TRF button
3. Then call the second party either via the ICM button or outgoing line
burtton.
4. Then press the CONF button and begin conference.
§ Transferring
§
Transferring (Transfer is only applicable if you have a voice
mail system)
1. To transfer a call, while engaged in a conversation on your phone press the
TRF button.
2. Then call the party to whom you are transferring to either via ICM or outside
line.
3. Either announce the call to you calling party and hang-up or just hang-up
§ Recording Calls
§
Recording Calls (Only if you have a voice mail system)
1. While engaging in a conversation press the button labeled Record. After you
hear the tone the conversation is being recorded into your voice mail box.
§ Programming Feature Buttons
§
Programming Feature Buttons
1. Press the button labeled SPD/LNR.
2. Then press the button that you are going to program.
3. Then enter feature code (See attached sheet labeled features)
4. Then press the button labeled SPD/LNR (Twice if you have a 20 button or
higher. All 20 buttons or higher have Aqua TRF button.
5. Then press HF
§ Programming One Touch
§
Programming One Touch Dialing
1. Press the button labeled SPD/LNR.
2. Then press the button that you are going to program.
3. Then dial the outside number .
4. Then press the button labeled SPD/LNR(Twice if you have a 20 button or
higher.
5. Then press HF
§ Using One Touch
§
How To Use One Touch Dialing
1. Press an outgoing line.
2. Then press you one touch button that you are calling
3. Then began speaking
§ Programming One Touch Station Dialing
§
Programming One Touch Station Dialing
1. Press the button labeled SPD/LNR
2. Then press the button that you are going to program.
3. Then Press the ICM button
4. Then dial the stations number.
5. Then press the SPD/LNR button(Twice if you have a 20 button or higher.
6. Then press HF.
§ Using One Touch Station Dialing
§
How To Use One Touch Station Dialing
1. Press the desired one touch station button
2. Began to speak.
§ Check Voice Mail
§
How to check Voice Mail
1. Press the button labeled Voice Mail
2. Follow the instructions given by the voice mail
§ Program The Time
§
How To Program Time.
1. Press the button labeled FEAT
2. Then dial 32
3. Then Dial four digit time(ie.0420 for four twenty)
4. Then dial * for AM or # for PM.
5. Then press the button labeled FEAT
6. Then press HF
§ How To Call Forward Follow Me
§
How to Call forward Follow Me
1. Press ICM
2. Dial #92
3. Dial your station number
4. Press HF
§ How To Cancel
§
How To Cancel
1. Press ICM
2. Dial # 99
3. Dial your extension number
4. Press HF
§ Transfer Call To Outside Party
§
How to Transfer a Call to an outside party
1. While engaged in a call
2. Press TRF button
3. Press an outgoing line button(dial 9 if you don’t have line appearance)
4. Dial party’s number
5. After they answer you may hang up and they are connected.
§ How To Page Internal
§
How to Page Internal(Sound will be coming thru phone
1. Press ICM button
2. Dial # 600
3. After the tone begin to speak.
§ Program Date
§
How To Program Date
1. Press the button labeled FEAT
2. Then dial 31
3. Then dial code for day of week(1=Sunday, 2=Mon. 3=Tues, etc.
4. Then dial 2 digit month
5. Then dial 2 digit date
6. Then dial 4 digit year
7. Then press button labeled FEAT
8. Then press HF